Mien C Le

16019 southwest Thrush Ln, Beaverton, OR

Automotive

BMW - Pleasanton, CA since Oct 2011
Client Advisor
Michael Kors - Sacramento, California Area Oct 2010 - Aug 2011
Store Manager
Nordstrom - Sacramento, California Area Apr 2009 - Oct 2010
Designer Specialists, Salon and Designer Shoes
Nordstrom - Lynnwood, Wa Mar 2008 - Apr 2009
1st Assistant Manager Women’s/Salon Shoes
Women’s/Salon Shoes Jan 2008 - Jan 2009
Nordstrom, 1st Assistant Manager

National College of Technical Instruction (NCTI) 2000
El Camino Fundamental High School 1994 - 1997

Sales
Customer Service
Customer Satisfaction
Merchandising
Training
Management
Team Building
Visual Merchandising
Retail
Sales Management
Fashion
Retail Sales
Marketing
Customer Retention
Recruiting
Store Management
B2B
Account Management
Luxury
Problem Solving
Trend Analysis
Loss Prevention
Competitive
Analyzation
Styling
Trend
Shoes
New Store Openings
Trend Forecasting
Real Estate
Negotiation
Business To Business
Driven
Premium Sales
Clienteling
Team Oriented
Professionals
Success Driven
Enthusiastic Self Starter
Product Knowledge
Apparel
Technology
Pipeline Management
Hunter
Dealer Management

Children
Civil Rights and Social Action
Science and Technology
Human Rights
Health

YELP!
Inmar B.
“We just had the best car buying experience ever at East Bay BMW. The process by which they assist a new customer is excellent from start to finish. Of particular note was our experience with Mien. He was the most sincere and genuine new sales advisor I've ever encountered, and those are not words typically associated with people in his industry. If you're looking for a BMW, call Mien at East Bay BMW-you will not regret it.” 3/20/2012 “I am so satisfied with the buying experience my fiance and I had this past Friday at East Bay BMW. They had the car I was looking for with all the amenities I was looking for and I knew what I wanted to pay for it. The sales person Mien Le was excellent to deal with and when the time came to negotiate price, sales manager Jason was great. Our finance manager Krista (I think?) made things a breeze. Everything about buying a car here was what I would expect from a top notch dealership. We're very happy customers! I'm so impressed with the service I received, I have already recommended this dealership to a friend looking to purchase a car. Thanks East Bay BMW, Mien, Jason and Krista!”
YELP!
Mark M.
2/20/2012 “I am the proud owner of a new BMW and I owe it to East Bay BMW. I was working with all the local dealers (Fremont, Weatherford, Concord) and the deal I received from East Bay was the best. It is not just about the money, it is also about the service. I started through an internet request for pricing. I was put in touch with my sales person Mien Le. He was professional, honest but most importantly prompt and clear in his communications. I was late to my appointment, Mien was there waiting. He took me on a test drive - taking the time to highlight the features of the car. There were some hiccups in the negotiation, Mien was patient. He pulled in the expertise of Jake Ekstrum & Jason Burger (2 of the most professional sales managers I have seen in any car dealership) to make sure we reached a deal everyone was comfortable with. I forgot the woman's name I worked with in the finance department, but she took her time to ensure i understood all of my paperwork and the financial terms of my purchase. It did not end there - the emails/phone calls to ensure I was satisfied with my purchase have been frequent and reassuring. I have no complaints but if I did there are no shortage of people looking to help. If you are looking to buy a new/used BMW and live in the East Bay, give Mien a call and if the deal is right give East Bay your business. Two weeks into my car and I can not get the smile off of my face every time i start the engine. Thanks Mien!
YELP!
Todd B.
3/17/2012 “We just had the best car buying experience ever at East Bay BMW. The process by which they assist a new customer is excellent from start to finish. Of particular note was our experience with Mien. He was the most sincere and genuine new sales advisor I've ever encountered, and those are not words typically associated with people in his industry. If you're looking for a BMW, call Mien at East Bay BMW-you will not regret it.”
YELP!
Sharon L.
We finally purchased the X5 for the price we offered! They also guaranteed this time that we have enough time to think about it and promised a smooth process when we are ready to purchase. The final price of the car was a little bit lower than what we offered so that was another plus. My husband and I want to thank the best and easiest car salesman we have ever worked with, MIEN LE!!! He was so easy to work with from the day we test drove the car (We looked at 2) to the day we purchased our X5. He was on point, very knowledgeable with the car and was not pushy. I think that was the reason we were so comfortable to talk to him. When we finally purchased the car, he made sure all the paper works are ready and all we need to do is finalize the price (add the taxes and other fees), sign the papers and we are all set to go! He had the car detailed and put gas. All ready for us to take home once we signed the papers. Thank you so much Mien for all your help! I know the first experience was not the best (NOT because of Mien) but you guys came around and treated us with the best customer service. We really appreciated it and we will be back once my husband is ready to purchase. Thanks!!!
YELP!
Ray Q
We just purchased a 2012 X5 35d from East Bay BMW today. It was such a great car-buying experience. Mien Le and the sales manager Joe Pagano were very professional, knowledgeable, and easy to work with. I was a little aggressive at the beginning, and they didn't take it defensively. I was able to fully understand all the numbers and pros/cons before I had to make my purchase and trade-in decisions. They also honored all the incentives and credits including the ultimate drive credit, which is certainly a plus. In summary, 5 stars. I will certainly shop here again when I need another BMW in the future.
YELP!
Todd B.
This is the 2nd BMW we have purchased from East Bay BMW in the last 5 months, and we definitely went out of our way to return there because of Mien. Once again, the experience of purchasing/leasing a new car was outstanding, all thanks to Mien. I am a tough person to please, so my praise of Mien and the experience is written with sincerity. Thank you for a wonderful car-buying experience.
YELP!
Ian P.
Mien helped us out on our recent purchase of a 2012 550i. We had been in the dealership back in feb and kicked some tires on a 535i. Now months later we came back and I ended up wanting the 550i. They found one with the options color etc. that I wanted. Mien and his manager really were flexible and worked with us on pricing and delivery timing. Really made the transaction pretty easy. Got a great deal on a fantastic car. Loving this thing. The 550i is a beast.
YELP!
David T.
Purchased a car as a custom order from Mien Le (based upon experiences of others from Yelp), and was not let down - had an amazing experience from the first phone call all the way through drive off! Not only was Mien extremely knowledgeable, but also very patient regarding our questions and needs throughout. The entire sales process went very smoothly, and definitely plan to come back to Mien for any future BMW needs.
YELP!
Garvin L.
The dealership does not matter as much as the People. Everyone is very friendly. We worked with Mien Le and he was outstanding. Most of the work was done via email and phone. He took his time explaining everything and showing us the features the car. Mountain View BMW had the car we wanted. We called them and they gave me a quote. I gave them a counter, that they would not accept and ended as we can't help you. I called Pleasanton BMW and got connected to Mien. I gave him some figures I wanted to work with. Long story short, I got a better deal and better service through Mien. Whats even more funny, Mien intercepted Mountain View BMW's car and got their car for me. Better price, better service. What else can I ask ?
YELP!
Jacinda C.
I've gone to several BMW dearlerships in the bay area since this will be my 2nd BMW purchase and many reps were not as patient and down to earth as Mien Le. i had Mien as my adviser rep and he was awesome! He is willing to work with us in giving us a deal in our price range. He was also very accommodating in holding the car that I ordered for several days (since I was out of town when the car came in). When we picked up the car, he had my car cleaned up, parked inside the showroom and ready to go. I was impress he parked it inside. I even ask him to borrow a big bow to put on it(I was disappointed how small the bow was...wish BMW had a big red bow like Lexus). Mien kept the entire purchase process fast and painless. I would recommend my friends and family to go to him if they are interested in getting a BMW. Thanks, Mien!!!
Pacesetter
Nordstrom
Pacesetter is the title given to the top 10 percent of salespeople whose net sales meet or exceed an annual sales goal for their department. Each year the bar is raised based on the previous year’s Pacesetter performance. There were 1,500 Pacesetters in the company in 2005. These individuals were acknowledged in company recognition meetings, and they also received a cash award, Nordstrom stock, a higher merchandise discount for the year and special business cards recognizing their achievement. The program is tiered; the longer someone is a Pacesetter, the more award benefits they can earn. Pacesetter is a distinction that salespeople strive to achieve. They work to build their business and come up with innovative ways to serve customers to earn the title
Pacestter
Nordstrom
Pacesetter is the title given to the top 10 percent of salespeople whose net sales meet or exceed an annual sales goal for their department. Each year the bar is raised based on the previous year’s Pacesetter performance. There were 1,600 Pacesetters in the company in 2006. These individuals were acknowledged in company recognition meetings, and they also received a cash award, Nordstrom stock, a higher merchandise discount for the year and special business cards recognizing their achievement. The program is tiered; the longer someone is a Pacesetter, the more award benefits they can earn. Pacesetter is a distinction that salespeople strive to achieve. They work to build their business and come up with innovative ways to serve customers to earn the title
Top Visual Door
West Coast Visual Director
Top Visual Door