Inventors:
William R. Jones - St. Louis MO
Joe R. Luna - Houston TX
Rafael Ruiz - Spring TX
Assignee:
Southwestern Bell Telephone Company - San Antonio TX
International Classification:
H04M 124
H04M 308
H04M 322
Abstract:
An apparatus and method are disclosed for remotely testing communications circuits, such as digital communications circuits for telephony-based services. According to the disclosed apparatus and method, status or history information related to the communications circuits is received from a tracking system. A control system is provided which manages testing of the communications circuits, and a database is provided which stores data associated with the communications circuits. Further, a testing system which performs a test operation or a predetermined sequence of tests on the communications circuits and determines a condition of the tested circuit(s), and a notification system which notifies service center personnel of the condition of the tested circuit are also provided. Information is received from the tracking system and utilized to extract a list of the communication circuits to be tested, which are stored in the database. The controlling system may access the database and manage the testing system to perform the test operation or predetermined sequence of tests and to notify service center personnel.