Tammara Lee Vermes

17907 Spruce Way, Lynnwood, WA 98037

Hospital & Health Care

University of Washington Med Center
Patient Financial Specialist 2
Apria Healthcare Jan 2014 - Jan 2015
Customer Quality Specialist
Premera Blue Cross Oct 2012 - 2013
Patient Account Specialist
Comcast Oct 2011 - Nov 2012
Tier Ii Technician Support Advanced Services
Verizon Mar 2006 - Nov 2011
Senior Financial Services Representative

El Camino High School 1984 - 1988
California State University - Sacramento 1988

Call Centers
Customer Satisfaction
Troubleshooting
Technical Support
Customer Retention
Customer Service
Telecommunications
Team Building
Customer Experience
Process Improvement
Wireless
Team Leadership
Account Management
Time Management
Microsoft Excel
Outlook
Microsoft Office
Microsoft Word
Mobile Devices
Teamwork
Insurance
10 Key
Cellular Communications
Negotiation
Invoicing
Finance
Telephony
Managed Services
Telephone Skills
Provisioning
Accounts Receivable
Data Entry
Windows
Ethernet
Wifi
Help Desk Support
Telecommunication Services
Customer Service Operations
Internet Services
Telecommunications Billing
Escalation
Organization
Goal Oriented
Spreadsheets
Leadership

Senior Financial Rep at Verizon Wireless

Greater Seattle Area

Telecommunications

Comcast

Dec 2011 to Present
Tech Support Advanced Services
Senior Financial Customer Service Rep
Bellevue, WA
Mar 2007 to Dec 2011
Verizon Wireless

El Camino High School
Sacramento, CA
1984 to 1998
Diploma in General Studies