Work:
Everbank/Everhome Mortgage
Sep 2012 to 2000
Loss Mitigation Closer
Adecco Group North America
Jacksonville, FL
Sep 2010 to Nov 2011
Credit/Collections Analyst
Sparta Special Servicing
Jacksonville, FL
Apr 2009 to Sep 2009
Loan Counselor
CIT
Jacksonville, FL
May 2007 to Apr 2009
Collection Rep/Workout Group
Select Portfolio Servicing
Jacksonville, FL
Oct 2002 to Apr 2007
Collection Representative
Education:
Florida State College of Jacksonville
Jacksonville, FL
2011 to 2012
Cosmetology
Florida State College of Jacksonville
Jacksonville, FL
General Equivalency Diploma-GED
Skills:
Excellent verbal and written communication skills; Ability to effectively reason and exercise good judgment; Highly trained in the compliance of RESPA and FDCPA Federal Guidelines; Detailed and deadline oriented; Proficiency in Word and Excel; Able to negotiate and overcome objections; Ability to read and understand credit reports and Dunn & Bradstreet Reports