Robert A Reitknecht

7 Victor Dr, Ridgefield, CT 06877

Hospitality

Montage Hotels & Resorts
Front Office Supervisor
Marriott International May 2018 - Jun 2019
Assistant Rooms Operations Manager
Marriott International Jun 2017 - May 2018
Front Desk Supervisor
Courtyard By Marriott Jun 2015 - Jun 2017
Housekeeping Supervisor
Courtyard By Marriott Mar 2014 - Jun 2015
Guest Services Representative Lead

Cornell University 2019 - 2020
Ritz - Carlton Leadership Center 2012 - 2012
Hastings High School
Sullivan County Community College
Associates, Associate of Arts, Leadership

Guest Satisfaction
Hotel Management
Hospitality Industry
Employee Relations
Customer Service
Guest Recovery
Customer Satisfaction
Customer Retention
Hospitality Projects
Guest Service Management
Team Building
Hotels
Leadership Mentoring
Team Leadership
Customer Experience
Operations Management
Training and Development
Strategy
Hospitality Consulting
Hospitality Management
Communication
Networking
Identify Customer Needs
Marketing Strategy
Conflict Resolution
Sales Operations
Creative Problem Solving
Retail
Organizational Leadership
Sales Support
Growth Initiatives
Branding
Brand Awareness
Promotions
Group Presentations
Team Coordination
Professional Mentoring
Employee Engagement
Guest Booking
Hospitality Service
Cross Functional Team Leadership
Leadership Development
Building Relationships
People Skills
Cost Control
Revenue Enhancement
Fosse
Tips Certified
Rooming Lists
Salesforce.com Administration

Children
Environment
Education
Animal Welfare
Health

Supervisor - Operations at Costco Wholesale

Greater New York City Area

Retail