Resumes
Resumes

Customer Service &Amp; Support/Call Center Operations Management Professional
View pagePosition:
Customer Service Manager at Tri-anim Health Services, Customer Service Manager at Sarnova
Location:
Greater Los Angeles Area
Industry:
Medical Devices
Work:
Tri-anim Health Services since Jan 2011
Customer Service Manager
Sarnova since Jan 2011
Customer Service Manager
ITT May 2001 - Aug 2010
Project Manager, Call Center Operations/Outsourced Technical Support Services
EDO May 2001 - Aug 2010
Project Manager, Call Center Operations/Outsourced Technical Support Services
800 Direct, Inc. / CyberRep.coM Nov 1996 - May 2001
Sr. Client Relations Manager
Customer Service Manager
Sarnova since Jan 2011
Customer Service Manager
ITT May 2001 - Aug 2010
Project Manager, Call Center Operations/Outsourced Technical Support Services
EDO May 2001 - Aug 2010
Project Manager, Call Center Operations/Outsourced Technical Support Services
800 Direct, Inc. / CyberRep.coM Nov 1996 - May 2001
Sr. Client Relations Manager
Education:
California Lutheran University
B.S., Business Administration University of Michigan
College of Engineering,, Value Based Six Sigma (VBSS) Green Belt Certification
B.S., Business Administration University of Michigan
College of Engineering,, Value Based Six Sigma (VBSS) Green Belt Certification
Skills:
Budgets
Leadership
Program Management
Management
Microsoft Excel
Customer Service
Project Management
Microsoft Office
Sales Operations
Business Development
Forecasting
Leadership
Program Management
Management
Microsoft Excel
Customer Service
Project Management
Microsoft Office
Sales Operations
Business Development
Forecasting