Resumes
Resumes
Senior Customer Success Manager
View pageLocation:
13400 Pungo Ter, Chesterfield, VA 23838
Industry:
Information Technology And Services
Work:
Automation Anywhere
Senior Customer Success Manager
Apttus 2016 - 2018
Customer Success Director
Jda Software 2011 - 2016
Vice President and Director and Senior Director, Global Customer Success and Renewals
Jda Software 2005 - 2011
Customer Relationship Management and Director, Americas Sales Group, Retail
Jda Software 1999 - 2005
Executive Business Consultant and Director, Consulting Services Group
Senior Customer Success Manager
Apttus 2016 - 2018
Customer Success Director
Jda Software 2011 - 2016
Vice President and Director and Senior Director, Global Customer Success and Renewals
Jda Software 2005 - 2011
Customer Relationship Management and Director, Americas Sales Group, Retail
Jda Software 1999 - 2005
Executive Business Consultant and Director, Consulting Services Group
Education:
Lehigh University 1992
Lehigh University 1987
Wyoming Valley West Senior High School 1983
Lehigh University College of Business
Master of Business Administration, Masters, Marketing, Management Lehigh University College of Business
Bachelors, Bachelor of Science, Marketing
Lehigh University 1987
Wyoming Valley West Senior High School 1983
Lehigh University College of Business
Master of Business Administration, Masters, Marketing, Management Lehigh University College of Business
Bachelors, Bachelor of Science, Marketing
Skills:
Jda
Crm
Business Analysis
Software Implementation
Enterprise Software
Cross Functional Team Leadership
Business Process
Business Intelligence
Retail
Business Process Improvement
Supply Chain Management
Professional Services
Customer Relationship Management
Merchandising
Strategy
Saas
Integration
Product Management
Analytics
Management
Erp
Demand Planning
Vendor Management
It Strategy
Manugistics
Software Project Management
Enterprise Resource Planning
Supply Chain
Software As A Service
Inventory Management
E Commerce
Cloud Computing
Cpfr
Project Management
Team Building
Customer Service
Change Management
Store Management
Pos
Consulting
Business Strategy
Leadership
Strategic Planning
Business Development
Sales
Strategic Partnerships
Account Management
Training
Ms Office
Crm
Business Analysis
Software Implementation
Enterprise Software
Cross Functional Team Leadership
Business Process
Business Intelligence
Retail
Business Process Improvement
Supply Chain Management
Professional Services
Customer Relationship Management
Merchandising
Strategy
Saas
Integration
Product Management
Analytics
Management
Erp
Demand Planning
Vendor Management
It Strategy
Manugistics
Software Project Management
Enterprise Resource Planning
Supply Chain
Software As A Service
Inventory Management
E Commerce
Cloud Computing
Cpfr
Project Management
Team Building
Customer Service
Change Management
Store Management
Pos
Consulting
Business Strategy
Leadership
Strategic Planning
Business Development
Sales
Strategic Partnerships
Account Management
Training
Ms Office
Certifications:
Quote-To-Cash Certified