Inventors:
Jennifer Gilger - Torrance CA, US
Sandi Petkus - Torrance CA, US
Steve Verdes - Dayton OH, US
Richard Chesnut - Marysville OH, US
Chester Stanley - Marysville OH, US
Corey Brock - Powell OH, US
Preston Spahr - Delaware OH, US
International Classification:
G06F017/60
Abstract:
A computer based method for communicating problems with parts shipments to a customer includes detecting a problem with the shipment, creating a trouble report with a notification to the customer, approving the trouble report with notification to the supplier, entering a proposed solution by the supplier with notification to the customer, and approval or disapproval of the solution by the customer.
