Resumes
Resumes
Director Of Customer Service
View pageLocation:
10950 Gilroy Rd, Hunt Valley, MD 21031
Industry:
Automotive
Work:
Carchex
Director of Customer Service
Careone Debt Relief Services Aug 2008 - Aug 2015
Internet Department Manager
Nfm Lending Feb 2008 - Jun 2008
Loan Officer
Novastar Mortgage Aug 2006 - Feb 2008
Sales Manager
Ameriquest Jun 2004 - Feb 2006
Senior Mortgage Specialist
Director of Customer Service
Careone Debt Relief Services Aug 2008 - Aug 2015
Internet Department Manager
Nfm Lending Feb 2008 - Jun 2008
Loan Officer
Novastar Mortgage Aug 2006 - Feb 2008
Sales Manager
Ameriquest Jun 2004 - Feb 2006
Senior Mortgage Specialist
Education:
Howard High School 1990 - 1994
Skills:
Management
Sales
Loans
Mortgage Lending
Refinance
Sales Management
Sales Operations
Process Improvement
Financial Services
Call Centers
Customer Retention
Credit
Fha
Banking
Strategy
Customer Service Management
Operations Management
Coaching
Debt Management
Call Quality
Sales Presentations
Customer Service Operations
Commitment To Customer Service
Mortgage Banking
Credit Analysis
Credit Risk
Business Process Improvement
Customer Issue Management
Customer Self Service
Web Chat
Sales Rep Training
Loan Servicing
Home Equity Loans
Customer Service
Customer Escalation Management
Loss Mitigation
Internet Services
Contact Centers
Cross Training
Debt Settlement
Documenting Process and Procedures
Residential Mortgages
Leadership
Training
Team Building
Strategic Planning
Vendor Management
Customer Relationship Management
Microsoft Excel
Microsoft Powerpoint
Sales
Loans
Mortgage Lending
Refinance
Sales Management
Sales Operations
Process Improvement
Financial Services
Call Centers
Customer Retention
Credit
Fha
Banking
Strategy
Customer Service Management
Operations Management
Coaching
Debt Management
Call Quality
Sales Presentations
Customer Service Operations
Commitment To Customer Service
Mortgage Banking
Credit Analysis
Credit Risk
Business Process Improvement
Customer Issue Management
Customer Self Service
Web Chat
Sales Rep Training
Loan Servicing
Home Equity Loans
Customer Service
Customer Escalation Management
Loss Mitigation
Internet Services
Contact Centers
Cross Training
Debt Settlement
Documenting Process and Procedures
Residential Mortgages
Leadership
Training
Team Building
Strategic Planning
Vendor Management
Customer Relationship Management
Microsoft Excel
Microsoft Powerpoint
Financial Services Professional
View pageLocation:
Baltimore, Maryland Area
Industry:
Financial Services