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Daniel T Tonelli

from Salem, MA
Age ~68

Daniel Tonelli Phones & Addresses

  • 13 Spring St, Salem, MA 01970 (978) 512-9717
  • Natick, MA
  • 9 Rolling Ln, Sudbury, MA 01776 (978) 443-0561 (978) 443-6556
  • Holyoke, MA
  • 9 Rolling Ln, Sudbury, MA 01776 (978) 443-6556

Work

Position: Clerical/White Collar

Education

Degree: Graduate or professional degree

Emails

Resumes

Resumes

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Daniel Tonelli

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Daniel Tonelli

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Location:
Greater Boston Area
Industry:
Financial Services
Daniel Tonelli Photo 3

Daniel Tonelli

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Location:
United States

Publications

Us Patents

Predictive Call Routing

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US Patent:
8488774, Jul 16, 2013
Filed:
Jul 23, 2007
Appl. No.:
11/781906
Inventors:
Anil Mahalaha - Medway MA, US
Daniel L. Tonelli - Hopkinton MA, US
Barry Berk - Cambridge MA, US
Assignee:
FMR LLC - Boston MA
International Classification:
H04M 3/00
US Classification:
37926513, 37926501, 3792661
Abstract:
A predictive call routing system that includes a real-time decision engine to receive information about a customer and identify a skill that is useful for providing service to the caller. The decision engine identifies the skill by generating scores for a plurality of statistical models using the statistical models and parameters associated with the caller, each statistical model representing a correlation between a subset of parameters and an action that may be performed or requested to be performed by the caller, the score for each statistical model being generated using the statistical model and the subset of parameters associated with the statistical model, and identifies a skill based on the scores. The system includes a call router to route a call from the customer to a representative who has the skill.

Communication Protocol Binding In A Computer System For Designing Networks

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US Patent:
63300052, Dec 11, 2001
Filed:
Oct 6, 1999
Appl. No.:
9/413597
Inventors:
Daniel L. Tonelli - Hopkinton MA
Wayne F. Tackabury - West Tisbury MA
Assignee:
Visionael Corporation - Palo Alto CA
International Classification:
G06F 1516
US Classification:
345735
Abstract:
A computer-implemented method of designing a network includes the steps of populating a network design sheet on a computer display with an intelligent device object that represents a device object having physical attributes and logical attributes, selecting a communication protocol object representing a communication protocol having logical attributes, determining if the communication protocol object can be validly bound to the intelligent device object by comparing the logical attributes of each, and binding the communication protocol object to the intelligent device object on the network design sheet only if the binding is valid.

Computer Method For Updating A Network Design

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US Patent:
58219374, Oct 13, 1998
Filed:
Aug 12, 1996
Appl. No.:
8/695608
Inventors:
Daniel L. Tonelli - Hopkinton MA
Kevin M. Maloney - Swampscott MA
Kevin W. Cronin - Norfolk MA
Martin H. Katz - Framingham MA
Assignee:
NetSuite Development, L.P. - Concord MA
International Classification:
G06F 300
US Classification:
345356
Abstract:
A method for designing networks including auditing a network to discover a present network configuration, creating a network design sheet from the discovered network configuration, placing device icons representing intelligent device objects on the network design sheet, selecting a media type representing an intelligent media object, and connecting the media type to a first one of the device icons. The method further includes validating the connection to the first one of the device icons.

Auditing Networks

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US Patent:
62295403, May 8, 2001
Filed:
Oct 13, 1998
Appl. No.:
9/170838
Inventors:
Daniel L. Tonelli - Hopkinton MA
Kevin M. Maloney - Swampscott MA
Kevin W. Cronin - Norfolk MA
Martin H. Katz - Framingham MA
Assignee:
Visionael Corporation - Palo Alto CA
International Classification:
G66F 1300
US Classification:
345356
Abstract:
A method for designing networks including auditing a network to discover a present network configuration, creating a network design sheet from the discovered network configuration, placing device icons representing intelligent device objects on the network design sheet, selecting a media type representing an intelligent media object, and connecting the media type to a first one of the device icons. The method further includes validating the connection to the first one of the device icons.

Designing Networks

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US Patent:
58316108, Nov 3, 1998
Filed:
Feb 23, 1996
Appl. No.:
8/606327
Inventors:
Daniel L. Tonelli - Hopkinton MA
Kevin M. Maloney - Swampscott MA
Kevin W. Cronin - Norfolk MA
Martin H. Katz - Framingham MA
Assignee:
NetSuite Development L.P. - Wayland MA
International Classification:
G06F 300
US Classification:
345335
Abstract:
A method for designing networks including placing device icons representing intelligent device objects on a network design sheet, selecting a media type representing an intelligent media object, and connecting the media type to a first one of the device icons. The method further includes validating the connection to the first one of the device icons.
Daniel T Tonelli from Salem, MA, age ~68 Get Report