Akshaya K Nanda

Cedar Rapids, IA

Outsourcing/Offshoring

Alorica
Vice President of Application Development
Supero Technology Llc. Sep 2014 - Aug 2016
Chief Technology Officer
Expert Global Solutions Sep 2011 - Aug 2014
Vice President Application Solutions and Data Strategy
Aloricadr May 2010 - Aug 2011
Director, It Solutions and Product Management
Aloricadr Jun 2003 - Apr 2010
Manager

The University of Iowa Tippie College of Business 1996 - 1999
Master of Business Administration, Masters, Business Administration, Management, Business Administration and Management Dibrugarh University 1988 - 1991
Master of Science, Masters, Computer Science

Business Intelligence
Vendor Management
Sdlc
Integration
Management
Call Centers
Outsourcing
Project Management
Process Improvement
Bpo
Crm
Business Analysis
Leadership
It Management
Strategy
Erp
Call Center
Team Leadership
Cross Functional Team Leadership
Contact Centers
Troubleshooting
Thought Leadership
Training
Program Management
Customer Relationship Management
Requirements Analysis
Telecommunications
Analysis
Account Management
Business Process
Enterprise Architecture
Systems Analysis
Architecture
Product Management
Sharepoint
Consulting
Team Building
Operations Management
Customer Satisfaction
Customer Experience

Science and Technology

Salesforce Certified Administrator (Wi16)
Salesforce Certified Platform Developer I
Salesforce Certified Service Cloud Consultant
Salesforce Certified Advanced Administrator
Salesforce Certified Sales Cloud Consultant
License Cert #4438936
License 4488325
License 4546696
License 4646862
License 4863804